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Office Support Specialist

Aroostook Home Health Services • Caribou, ME, US • published 2026-10-17 14:20:31.353708

Description

Description: **Department:** Health Services **Supervisor:** Chief Operating Officer **Employment Status:** Full\-Time **Position Summary** The Office Support Specialist provides clerical and administrative support to ensure the efficient daily operations of the home health agency. Responsibilities include answering incoming phone calls, assisting with scheduling as needed, maintaining accurate records, supporting office staff, and completing general clerical duties. This position requires professionalism, organization, strong communication skills, and the ability to maintain confidentiality when handling client and employee information. **Essential Duties and Responsibilities** **Telephone and Communication Support** * Answer incoming telephone calls promptly and professionally. * Direct calls and messages to the appropriate staff members. * Take accurate messages and ensure timely follow\-up. * Respond to general inquiries from clients, caregivers, families, and community partners within the scope of the position. * Communicate professionally with clients, employees, and agency representatives. **Scheduling Assistance** * Assist the scheduling department with daily scheduling nee...

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