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Customer Service Specialist - Royal, NE

Central Valley Ag Cooperative • Orchard, NE, US • published 2026-10-15 08:18:16.626549

Description

**PURPOSE** As a Customer Service Specialist at Central Valley Ag, you will be primarily responsible for safely and accurately weighing trucks, grading grain, performing data entry, answering phones, filing documents, providing high level customer support and for providing the customer with knowledge of our products and services. **ESSENTIAL DUTIES AND RESPONSIBILITIES** * Performs billing of grain/agronomy products and services. * Upholds all Central Valley Ag policies. * Weighs and grades inbound and outbound grain. * Balances accounts payable statements. * Provides customer service in a timely manner via telephone, email or face to face interaction. * Acts as a liaison between customers and management in order to enhance the overall customer experience. * Analyzes complaints from customers and provides adequate resolutions. * Develops and maintains knowledge of the products and services being offered. * Responsible for recording company transfers. * Receives and enters all accounts receivable. * Reconciles and balances the cash drawer. * Assists with internal and external company mailings. * Processes and distributes incoming mail. * Assists in monthly inventories and reconcilia...

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