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Technical Manager, Tools

Customer Value Partners (CVP) • US • published 2026-09-30 13:58:50.904413

Description

Overview: CVP is seeking an experienced Technical Manager to support a federal government client in leading and managing a robust suite of collaboration tools in a large\-scale, cloud\-based environment. The Technical Manager will serve as the primary technical and client\-facing leader for the Tools Management team, directly supervising a team of 4 tools administrators while maintaining hands\-on expertise across the toolset. This role requires a confident communicator and trusted advisor who can engage federal clients at the program level while remaining ready to work hands\-on when the mission demands it. Responsibilities: **Leadership and Client Engagement*** Lead, mentor, and manage a team of 4 tools administrators, providing technical direction, workload prioritization, and professional development support * Serve as the primary client\-facing leader for CMS federal stakeholders, presenting program status, risks, and recommendations with clarity and confidence * Facilitate and present at client workshops, stakeholder briefings, and program\-level reviews * Lead participation in Program Increment (PI) planning events, coordinating dependencies and ensuring tool readiness align...

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