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MedSpa General Manager
Danik MedSpa & Cosmetic Surgery • Pembroke Pines, FL, US • published 2026-09-27 03:51:00.318146
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**Purpose of the role** Lead Danik MedSpa’s business operations and growth. Build a reliable team, improve how patients move from inquiry to treatment and return visits, and establish consistent operating and reporting practices. Partner with the owner on priorities, staffing, marketing performance, and financial results. **Core responsibilities** **Team leadership** * Develop a staffing plan; recruit, onboard, schedule, coach, and evaluate team members. * Establish clear responsibilities, service standards, and regular team meetings. * Address performance and coverage issues promptly. **Patient experience and sales** * Oversee timely inquiry follow\-up, consultation scheduling, and patient communication. * Improve consultation attendance, treatment conversion, rebooking, and retention without pressuring patients into inappropriate services. * Resolve service concerns and identify recurring causes. **Marketing and growth** * Coordinate with the marketing team on campaigns, lead quality, response times, and booked consultations. * Recommend promotions based on patient demand, capacity, and financial results. * Develop practical initiatives to reconnect with past patients and strengt...
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