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Patient Service Specialist

Baylor Scott & White Institute for Rehabilitation • Keller, TX, US • published 2026-10-18 14:19:40.876638

Description

Overview: **Baylor Scott \& White Institute for Rehabilitation** **Keller, TX** **Patient Service Specialist (PSS)** **Full Time** **Hours:** Mon\-Thur 10a\-7pm Friday 8a\-2pm Responsibilities: Preferred candidate is organized, detail oriented, flexible and able to work well with others or independently. A self\-starter that can provide outstanding customer service and get things done. We process referrals, schedule patients complete the intake process \& data entry, insurance verification, authorizations and review of benefits with patients, copay collection, arriving and scheduling patients, billing reports, closing report and other task as needed. * Coordinates patient appointments, working with Center manager to minimize cancellations and support Treatment adherence. * Registers patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record. * Verifies patient insurance, obtaining required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies. * Collects toward patient responsibility at each visit. * Scan and maintain medical documents. * ...

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