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Territory Operations Leader

Family Entertainment Group • Sacramento, CA, US • published 2026-10-18 02:18:12.236967

Description

Description: At Family Entertainment Group (FEG), we bring families and friends together through fun, memorable experiences. As a Territory Operations Leader, you will oversee multiple FEG locations, ensuring exceptional guest service, operational excellence, and strong business performance. This role requires a hands\-on, people\-focused leader who excels in hospitality, team development, and driving results across multiple sites. **Location Requirement:** We are seeking a candidate who resides in **Northern California**, as this position is responsible for overseeing locations throughout Northern California, Washington, and Hawaii. **Key Responsibilities** **Multi\-Unit Leadership** * Lead operations across a defined geographic territory of Family Entertainment Centers, ensuring alignment with FEG brand standards and cultural expectations. * Establish and reinforce best practices in guest service, operational execution, and facility excellence**.** **Talent Development \& Engagement** * Recruit, coach, and develop General Managers and site\-level leadership. * Use employee engagement data and field insights to improve culture, team morale, and retention across the territory. * Re...

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