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Licensed Customer Service Specialist II

Aon • Fort Washington, PA, US • published 2026-10-06 13:34:04.247231

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Description

Posting Description: Aon currently has an exciting career opportunity for a Customer Service Specialist II in our Fort Washington, PA office. This position will support Aon’s Affinity Insurance Services group in the AICPA Insurance Programs Department. **OFFICE BASED in Ft. Washington, PA during the first 3\-6 months for training and then can be 1\-2 days a week working remotely.** **DUTIES AND RESPONSIBILITIES:*** Handle inbound and outbound calls via 800 lines with multi\-product portfolio\- both Life and Health products as well and Property and Casualty products * Work with variable lines product, audits and compliance * Respond to customer communications via email and written correspondence * Maintain service, quality and timeliness standards * Interact with other departments on various projects including new programs, products and technology * Support knowledge management transfer within the department through training, quality and intranet projects * Evaluate individual customers’ needs and propose additional insurance products based on household and business needs **Aon is in the business of better decisions** At Aon, we shape decisions for the better to protect and enrich t...


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