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Customer Service Specialist in Sturgis

GT Independence • Sturgis, MI, US • published 2026-10-02 15:58:45.724069

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Description

**GT Independence** is a family\-founded, leading national Financial Management Services (FMS) provider that supports individuals participating in self\-direction programs, helping them manage their long\-term care and support services at home and in community\-based settings. Dedicated to promoting personal choice, independence, and quality of life, GT Independence delivers reliable, person\-centered financial and administrative services that empower individuals to direct their own care. With a growing national presence, the organization continues to expand its impact through innovation, service excellence, and a strong commitment to the people and communities it serves. **We offer a****hybrid****work schedule (2 days in the office, 3 days from home) AFTER 90 days of employment. The position could become fully remote after one year of employment.** As a Customer Service (Self Determination) Support Specialist or SDSS, you’ll work on a team to deliver great customer service, over the phone, to people self\-directing their care as well as other stake holders. **Responsibilities** * Make and receive phone calls to support external and internal stakeholders * Enter information into da...


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