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Service Operations Manager - Rock Hill, SC
Atlas Copco Group • Rock Hill, SC, US • published 2026-10-09 21:03:20.077339
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Job Description **Your Role** ------------- As the **Service Operations Manager (USA \& Canada)** , you will lead and optimize service operations across North America for Chicago Pneumatic and Desoutter. In this highly visible leadership role, you will drive operational excellence, develop high\-performing teams, enhance customer satisfaction, and support sustainable business growth. Working closely with service leaders, sales, marketing, project teams, and key stakeholders, you will ensure the service organization delivers exceptional results while continuously improving processes, efficiency, and customer outcomes. **Your day\-to\-day** --------------------- \- Lead and optimize service operations in the US and Canada to enhance excellence and growth. \- Coach and support service leaders to foster accountability and collaboration. \- Monitor and improve performance using key metrics and resource planning. \- Drive initiatives to boost efficiency, standardize processes, and enhance customer experience. \- Collaborate with sales, marketing, project management, and service teams to meet strategic goals. \- Manage resources, budgets, and priorities while addressing operational and cu...
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