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Night Auditor

La Quinta Inn Farmington, NM • Farmington, NM, US • published 2026-10-15 14:18:36.939121

Description

Night Auditor Duties: \- Greet and check\-in guests in a friendly and professional manner \- Provide exceptional customer service to ensure guest satisfaction \- Handle guest inquiries, requests, and complaints promptly and efficiently \- Assist with reservations and room assignments \- Process payments and maintain accurate records \- Perform night audit duties, including reconciling daily transactions and preparing reports \- Maintain a clean and organized front desk area \- Answer phone calls and direct them to the appropriate departments or individuals \- Assist with guest services, such as providing directions, recommendations, and information about local attractions Skills: \- Strong customer service skills with a focus on hospitality and guest satisfaction \- Excellent communication skills, both verbal and written \- Multilingual abilities are a plus (e.g., fluency in Spanish, French, or other languages) \- Proficient in phone etiquette and handling phone systems \- Experience with night audit procedures is preferred but not required \- Bilingual skills are a plus (e.g., fluency in English and Spanish) \- Ability to build positive guest relations and resolve issues effective...

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