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Hotel Night Auditor

Holiday Inn • Vandalia, IL, US • published 2026-10-14 14:28:33.792655

Description

**Overview** Join our dynamic hospitality team as a Hotel Night Auditor, where your energy and attention to detail will ensure seamless overnight operations and exceptional guest experiences. In this vital role, you will oversee the night shift at the front desk, manage guest accounts, handle reservations, and uphold the highest standards of customer service. Your proactive approach will contribute to the safety, security, and satisfaction of our guests while maintaining efficient property management procedures. This paid position offers an exciting opportunity to develop your hospitality management skills in a fast\-paced environment. **Responsibilities** * Manage front desk operations during overnight hours, including check\-ins, check\-outs, and guest inquiries with professionalism and warmth * Ensure all hotel emergency procedures are followed promptly and accurately in case of incidents or safety concerns * Prepare detailed shift reports, incident logs, and audit documentation to ensure accuracy and accountability * Handle guest requests, resolve issues efficiently, and provide exceptional customer service to promote guest satisfaction and loyalty * Monitor security cameras an...

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