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Senior Manager Capacity Planning and Dispatch Operations

Southern Home Services • Maitland, FL, US • published 2026-09-30 07:58:48.940327

Description

Southern Home Services is a residential HVAC, Plumbing and Electrical company that acquires, owns, and operates businesses around the United States. We are seeking business leaders to join our growing team and become an integral part of our company's future. **Are you ready to Be Part of Something BIGGER!** The **Senior Manager of Capacity Planning and Dispatch Operations** serves as the architectural backbone of our service delivery engine. The positions manages the enterprise operating system that converts available field labor into accurate, bookable, dispatchable, and revenue\-producing capacity across multiple home service brands and regions. This role plays a critical part in driving operational efficiency, scaling newly acquired brands, and **directly impacting EBITDA**. The role connects center\-level technician supply, local dispatch execution, system configuration, and Contact Center booking activity, so customers receive reliable appointment options, and the business deploys the right technician to the right call at the right time. Instead of managing a traditional department of direct reports, the role provides **functional and dotted\-line leadership** to center dispat...

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