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Guest Service Specialist

HealthPartners • Stillwater, MN, US • published 2026-09-25 21:51:46.158858

Description

Lakeview Hospital is hiring a Giest Experience Specialist. This position ensures the efficient flow of 24\-hour communications by processing calls through Lakeview Hospital, monitoring the duress alarms for Stillwater HealthPartners clinic on Curve Crest and Lakeview hospital while providing a professional and courteous service. This position continually monitors all safety equipment, alarms, and security cameras. The Guest Service Specialist acts as a liaison between the hospital and security guards via cell phone and two\-way radio and will maintain the security process which includes visitors after hours screening, and overhead announcements While working at the front desk, their main responsibilities are to proactively meet, greet, and provide a warm welcome to every patient, guest, and team member who enters or leaves our facility. They work collaboratively with volunteers and the communication desk to provide way finding assistance, as well as, providing wheelchair escort for patients and visitors anywhere in the facility. In addition to their core duties, they provide support to various team members as time allows. Additional Functions: * Keep track of those waiting for ride...

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