All jobs → Partner boards

Operation Manager @ Wellness Center

RedMint • San Francisco, CA, US • published 2026-09-30 01:58:36.400338

Description

The Operations Manager is responsible for ensuring that every service delivered across the wellness center meets the highest standards of quality, consistency, and refinement. This role leads service excellence across all departments, manages practitioners and department leads, optimizes scheduling and operational flow to reduce administrative friction, and provides ongoing training, guidance, and support to the practitioner team. This position plays a critical leadership role in translating Redmint’s service philosophy into daily practice—ensuring protocols are upheld, practitioners are supported, and the guest experience is exceptional, seamless, and consistent across locations. **Duties and Responsibilities:** **Service Excellence \& Quality Control** * Own and uphold service excellence standards across all departments, ensuring each treatment is delivered with consistency, refinement, and high quality. * Develop, refine, document, and enforce treatment protocols, service standards, and SOPs in alignment with company values and clinical best practices. * Conduct regular service observations, audits, and reviews to ensure continuous refinement and improvement of services and prot...

Get jobs like this daily in Telegram: @careeri_bot