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General Manager

Walk-Ons Sports Bistreaux • Baton Rouge, LA, US • published 2026-10-07 15:03:33.349934

Description

**Job Description**: General Manager **Position Title**: General Manager **Classification**: Full\-Time / Exempt **Reports To**: Regional Manager **Position Summary** The General Manager (GM) leads daily operations and drives performance through inspired leadership, accountability, and commitment to the Walk\-On’s Way. This role ensures excellence in guest satisfaction, team development, and financial results while fostering a fun, winning culture. **Key Responsibilities** **Guest Experience \& Brand Standard** * Deliver an exceptional guest experience that embodies Walk\-On’s culture. * Ensure consistent execution of brand standards for Quality, Service, and Cleanliness (QSC). * Resolve guest concerns quickly and professionally. **Team Leadership \& Development** * Recruit, train, and lead a high\-performing management team and hourly staff. * Conduct regular manager meetings, performance evaluations, and coaching. * Build a culture of accountability, recognition, and growth. **Business \& Financial Management** * Drive sales and profitability through sound financial management and local marketing efforts. * Manage labor, food, and controllable costs to meet or exceed targets. * E...

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