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Director Product Operations

Surescripts • US • published 2026-10-06 01:33:33.863789

Description

Surescripts serves the nation through simpler, trusted health intelligence sharing, in order to increase patient safety, lower costs and ensure quality care . We deliver insights at critical points of care for better decisions — from streamlining prior authorizations to delivering comprehensive medication histories to facilitating messages between providers. **Job Summary:** ================ The Director Product Operations is accountable for defining, implementing, and continuously evolving Surescripts' Product Development Lifecycle (PDLC) to ensure product and technology processes run effectively across the organization. Reporting to the Chief Product Officer, this leader operates at the intersection of Product Innovation and Software Engineering, optimizing how both functions work together to deliver the best products for Surescripts' customers efficiently and predictably. This role establishes and maintains process health metrics and KPIs that provide executive\-level visibility into how products move from concept through delivery. The Director drives a vision for how AI is embraced and integrated into the PDLC, helping the Product Team adopt AI\-enabled practices that accelerat...

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