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(LEX) Airport General Manager

United Ground Express • Lexington, KY, US • published 2026-11-09 07:00:06.331494

Description

**What to expect:** As a General Manager, at your station you will be an important part of our customers' travel experience. You'll lead your stations' day\-to\-day operations, service, financial and team performance. Most importantly, you'll create a great place to work for your team and a welcoming environment for our customers. **How you will make an impact:** * Responsible for day\-to\-day operational and financial performance of assigned station, monitoring performance against plan and initiating corrective actions to improve results * Ensures compliance with safety requirements, including security checkpoint and GSC responsibilities * Sets a positive example for the station team to ensure excellent customer service. * Responsible for maintaining a positive work environment, strong employee relations, and collaborative relationships * Solicits customer feedback to understand customer needs and opportunities to improve their travel experience * Demonstrates a calm demeanor during periods of high volume or irregular operations. * Provides coaching and direction to the station team to achieve operational goals. * Manages the operations budget, staffing forecasts and resource requ...

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