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Night Auditor

None • Anderson, SC, US • published 2026-11-05 06:59:20.694162

Description

**Job Summary** As a Night Auditor, you’ll keep overnight hotel operations running smoothly while delivering welcoming, reliable service to guests. You’ll balance daily financial activity, review reservations and guest accounts, and prepare clear records for the next shift. Your impact: Accurate night audit work helps guests resolve account questions promptly and gives the daytime team dependable information to start the day. **Responsibilities** * Welcome guests, manage check\-ins and check\-outs, and support front desk and guest services needs overnight. * Complete the night audit by reconciling transactions, reviewing account balances, and preparing shift and financial reports. * Use hospitality reservation systems and property management systems (PMS), such as OPERA, to update reservations and guest records. * Answer and route calls using multi\-line phone systems; communicate with guests and colleagues with professional phone etiquette. * Follow hotel emergency procedures and coordinate appropriate support when guest or property concerns arise. **Skills** * Essential: Customer service, guest relations, front desk experience, clear client communication, and customer service pro...

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