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Financial Services Specialist (Jr. Banker)

First Citizens Bank • Fayetteville, NC, US • published 2026-09-27 09:51:17.705321

Description

Overview: Are you a people person? Be a First Citizens person. Join our branch team and make a difference. The Financial Services Specialist supports sales and service delivery in the branch. Builds and expands banking relationships through proactive customer outreach and customer service requests. This position is responsible for the fulfillment of deposit accounts, payment solutions, digital access products and lending; as well as identifying and referring sales opportunities to the appropriate bank partner. Adapts to the needs of the branch, providing customer service in both a transaction processing and sales role. Qualities of a successful candidate:* Influence: Capable of building rapport with different personalities to drive positive results. * Sales Outreach: Self\-starter that is disciplined enough to manage daily calling activity to achieve required results. * Communication Skills – Interpersonal: Comfortable and confident with proactively engaging in conversation. * Customer Service Skills: Demonstrates professionalism and empathy in customer interactions. * Adaptability: Has the ability to learn and adapt quickly to new information and technology. * Teamwork: Strives to...

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