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AT&T Customer Account Manager

Harmony Telecom • Kyle, TX, US • published 2026-10-06 01:33:33.785791

Description

Harmony Telecom is hiring an entry\-level AT\&T Customer Account Manager to join our team in Austin, TX and nearby areas. This role is a good fit for someone who enjoys working face\-to\-face with customers, staying organized, and making sure people receive clear and helpful information. As an AT\&T Customer Account Manager, you'll help customers understand AT\&T Fiber services, answer questions, discuss available options, and support sales conversations that guide them through the right account and service steps. This entry\-level position is built for someone personable, dependable, and willing to learn. **What You'll Do** * Build professional relationships through friendly, respectful conversations * Learn AT\&T Fiber services so you can communicate information accurately * Ask questions and listen closely to understand customer needs * Explain account and service information in a clear, direct manner * Support sales conversations and guide customers through enrollment steps * Keep customer information and follow\-ups organized * Work with teammates to provide consistent support throughout the customer experience **What We're Looking For** * Strong communication skills and a com...

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