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Quality Assurance Coordinator

Canon Business Process Services • West Greenwich, RI, US • published 2026-09-29 14:55:37.623914

Description

Overview: The Quality Assurance Coordinator will be responsible for ensuring all QA SOPs are followed within the warehouse. This will include researching discrepancies, coaching the Material Handlers on processes, and performing audits. Responsibilities: * Research inventory discrepancies and submit accurate inventory and bin location reports. * Determine root cause of order/transactions and assist in development of process improvement plans. * Communicate inventory discrepancies to the logistics team for remediation. When necessary, assist in process to prevent recurrence. * Coordinate daily zone audits to identify slotting issues that limit replenishment accuracy. * Collect data and prepare reports as may be required by Warehouse Manager or other departments. * Assist warehouse in order issues, product returns and nonconforming product. * Coach and retrain material handlers in proper inventory let downs, replenishments, and complete transactions in WMS * Conduct daily cycle counts and zero bin audits. * Responsible for answering warehouse and client inquiries in a timely manner. * Assist all warehouse employees with location of inventory materials. * Monitor daily Fill Rate repor...

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