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Capgemini Invent- Contact Center AI Consultant

Capgemini Invent • Atlanta, GA, US • published 2026-09-29 02:55:16.093868

Description

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting\-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. **About the Job You’re Considering** ------------------------------------ As AI reshapes how organizations operate, compete, and create value, we are evolving our consulting model to be AI\-enabled by design, augmenting human judgment with analytics, automation, and generative AI. Our teams are looking for consultants who are not only strong problem solvers, but who are excited to work differently in an AI\-first world: curious, adaptable, and ready to help clients reimagine how work gets done. The Contact Center Transformation team combines customer interaction data, service design, conversational AI, intelligent automation, platforms, and agent experience to create measurable service outcomes. **Your Role** ------------- As a **Co...

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