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Senior Operations Manager

Turning Point Strategic Advisors • Lowell, MA, US • published 2026-10-14 02:23:50.261468

Description

A well\-established organization is seeking an experienced **Senior Operations Leader** to oversee a large, complex, and **highly visible transportation operation** in a regulated, **service\-driven** environment. This role is ideal for a **hands\-on leader** who thrives in fast\-paced settings, enjoys building strong stakeholder relationships, and **takes ownership** of operational performance. **What You’ll Do** * Lead **day\-to\-day operations** for a large workforce and asset\-heavy environment * Serve as the senior **on\-site leader** and primary customer\-facing representative * Drive operational excellence across safety, service, staffing, and compliance * Partner closely with HR, fleet/maintenance, and frontline leadership * **Monitor performance metrics** and continuously improve reliability and efficiency * Foster a culture of accountability, communication, and engagement * Manage financial performance, staffing levels, and resource planning **What We’re Looking For** * Proven experience leading **large, frontline operations** (transportation, logistics, facilities, or similar) * Strong **customer\-facing** and relationship management skills * Experience working in unioni...

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