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Lab Administrator

Zoetis • Louisville, KY, US • published 2026-11-06 00:59:38.713154

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Description

Lab Administrator Summary: The Lab Administrator is a member of the Saleforce and Sendout departments across Zoetis Reference Labs (ZRL). Job Duties: Prepare, package and ship samples to external laboratories. Review incoming laboratory results, ensuring adherence to established turnaround times for each test. Report test results, maintaining quality control and format consistency. Order shipping supplies Facilitate solutioning of problem samples and add ons by collaborating with customer service. Log, track, and prioritize problem samples, add‑ons, and sendout cases, ensuring timely resolution and SLA adherence. Partner with Customer Service and Quality to root\-cause NCEs using Salesforce case history. Assist and facilitate training of Lab duties and responsibilities as requested. Perform ad\-hoc projects or tasks as assigned by management/supervisor. Education and Experience Requirements: Minimum Education Requirement: High School Diploma or equivalent 1\+ years in a clinical laboratory setting preferred 1–2 years of data entry experience preferred Medical background or experience with laboratory testing terminology (or strong aptitude to learn terminology) preferred Physical Po...


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