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ReaderLink Walmart Field Operations Manager

ReaderLink • Bentonville, AR, US • published 2026-10-16 20:20:29.790470

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Description

The **ReaderLink Walmart Field Operations Manager** will lead Walmart field service operations, including market visits, stakeholder communication, recurring service vendor meetings, and oversight of the RDS book service program. **What You Will Be Doing:** **Operational oversight and performance monitoring** **Stakeholder and vendor coordination** * Respond to inquiries from internal stakeholders, including sales, business analytics, and marketing, as well as service vendors. * Serve as a key point of contact for LMS vendors, including monthly billing and ongoing communication. **Systems and issue management** * Manage Mantis field service CRM activities, including daily ticket assignment. * Review service complaint tickets, prioritize critical issues, and drive timely resolution. * Monitor and track new store openings and remodel activity. **Field efficiency and process improvement** * Lead efforts to streamline procedures for consistent, high\-quality store execution across service vendors. * Support and improve standard operating procedures, training tools for service vendors, and audit processes. * Conduct market tours with auditors and service vendors to gather feedback, iden...


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