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Technology Support Specialist

Brookfield Properties • Cleveland, OH, US • published 2026-10-03 03:14:00.028282

Description

**Location** Key Tower \- 127 Public Square **Business** We know that a “one\-size\-fits\-all” approach doesn’t work when it comes to residential living. That’s why our portfolio features a wide range of options for any stage of life. And though our properties may be diverse, one thing is universal: all offer the unparalleled quality, service, and support our residents deserve. If you’re ready to be a part of our team, we encourage you to apply. **Job Description** **Position Summary** The Technology Support Specialist for Brookfield Properties provides day\-to\-day operational and technical support for property management and resident\-facing technology platforms. This role is responsible for troubleshooting system issues, resolving support requests, documenting solutions, and coordinating with Product, Engineering, and Operations teams to ensure reliable system performance and positive user experiences. The Technology Support Specialist acts as the first line of technical product support for internal teams, property teams, and residents. This position plays a key role in identifying technology issues, escalating defects, improving documentation, and supporting product adoption ac...

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