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Delivery Operations Coordinator

3C LLC • Fishers, IN, US • published 2026-11-13 18:59:17.359638

Description

**Position Overview:** As a **Delivery Operations Coordinator**, you will be responsible for managing the logistics and operational aspects of the delivery process within our company, ensuring that products are delivered efficiently and on time. The role involves a combination of route planning, customer service, and troubleshooting to ensure smooth operations. Here’s a breakdown of what this position entails: **Key Responsibilities:** * **Route Planning \& Optimization:** Design efficient delivery routes and adjust in real\-time based on traffic, weather, and changes. * **Customer Service:** Resolve delivery issues, address complaints, and follow up to ensure customer satisfaction. * **Delivery Monitoring:** Track deliveries, assist drivers/merchandisers, and ensure timely completion. * **Emergency Deliveries:** Step in to handle urgent deliveries as needed. * **Communication:** Maintain clear communication with drivers, customers, and internal teams about any delivery changes. * **Reporting \& Documentation:** Keep records of deliveries, feedback, and performance reports. * **Collaboration:** Work closely with sales, inventory, and logistics teams to meet customer expectations. *...

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