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Collections Specialist - Financial Services
CHRISTUS Health • Alamogordo, NM, US • published 2026-10-04 07:41:10.229823
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**Description** **Summary:** Performs all functions related to the timely follow\-up and collection of third party patient accounts, in accordance with State and Federal rules and regulations and hospital policy and procedure. **Responsibilities:** * Reviews reports from insurance companies/government payers for possibility of resubmission * Resubmits, bills patient, or writes\-off as appropriate * Files appeals on rejected services within filing deadline * Follows\-up on unpaid third party accounts by telephone and/or tracer within time frames and guidelines set forth in hospital policies and procedures * Prepares rebilling as necessary * Reviews correspondence received from third party carriers, etc and responds before insurance company deadlines * Makes request for medical records when necessary * Reviews payments on accounts for accuracy * Contacts insurance carriers if payment is less than quoted benefits to resolve balance responsibility * Calculates or recalculates contractual allowances and corrects as necessary * Corrects Managed Care discounts, employee discounts, etc. as necessary after recalculating discount * Documents all insurance activity in computer system * Demons...
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