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Membership Lead

In-Shape Health Clubs • Brentwood, CA, US • published 2026-09-30 13:58:50.868500

Description

Description: **JOB SUMMARY:** The Membership Lead is a part of our club’s leadership team and is responsible for creating a clean, safe, and enjoyable environment for both members and team members. This position focuses on driving the club’s success and profitability through spearheading sales efforts, providing effective leadership, delivering exceptional member service, and managing and controlling expenses. A key responsibility of the Membership Lead role is overseeing the guest experience and serving as the first point of contact for new member prospects. This role will have impact on the entire member lifecycle from the new member onboarding experience to ongoing retention efforts. By fostering a positive and supportive atmosphere, this role contributes to overall member satisfaction and success of the club. **DUTIES AND RESPONSIBILITIES:** Sales and Revenue Generation * Consistently meet and exceed sales targets by implementing effective sales strategies, including delivering an exceptional member prospect tour experience and following up on lead opportunities. * Identify and capitalize on upselling opportunities to drive ancillary revenue, including multi\-club access, membe...

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