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IT Support Specialist

Fullbay • Phoenix, AZ, US • published 2026-10-03 09:13:43.264369

Description

**IT Support Specialist** **About us:** At Fullbay, our mission is simple — to create safer roads for our families and yours. As leaders in the heavy\-duty repair industry, we power shops with technology that helps them run smarter and more efficiently. As an AI\-First company, we invite artificial intelligence to eliminate friction, spark innovation, and drive efficiencies in every conversation— for our teams and our customers. Fullbay is the number one cloud\-based shop management software for commercial repair shops and is growing fast. This is an exciting opportunity to join a high\-performing team and help shape the next phase of growth for the company. **Position Overview:** Fullbay is building its IT and security function from the ground up, and this role is the foundation. As our IT Support Specialist, you'll be the first call for a roughly 200\-person hybrid and remote team, keeping a Mac\-majority environment running on Google Workspace and Microsoft 365\. You'll provision hardware, manage access, and resolve issues, and you'll do it without a local IT team or a walk\-up desk behind you. Just as important, you'll build the systems that make support scalable: ticketing wor...

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