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Operations Manager

RAS Logistics • Pittston, PA, US • published 2026-10-19 18:32:16.129115

Description

**Job Description** At RAS Logistics, we specialize in final mile delivery for major retailers, focusing on large consumer goods such as appliances and furniture. With a mission to deliver best\-in\-class service from warehouse to doorstep, RAS combines technology, logistics expertise, and customer\-first values to create seamless home delivery experiences across the U.S. We are now hiring in Richmond VA!1\. **Position Summary:** The Operations Manager oversees day\-to\-day logistics, contractor performance, and service excellence in a high\-volume delivery environment. This role is responsible for managing a team of supervisors and contractors, driving operational efficiency, and ensuring customer satisfaction through executional excellence. **Key Responsibilities:** * Lead daily delivery operations, including routing, dispatch, load\-out, and driver/contractor management. * Manage independent contractor relationships and ensure compliance with safety, service, and operational standards. * Monitor KPIs such as on\-time delivery, customer satisfaction, claims, and productivity, taking corrective actions as needed. * Recruit, onboard, and train delivery contractors and support perso...

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