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Customer Solutions Arc I

RealPage Inc • Richardson, TX, US • published 2026-10-08 15:04:19.918884

Description

Overview: As a Customer Solution Architect, you will work with customers, and internal teams to understand business challenges and root\-cause issues. You will craft scalable, flexible, and resilient integrated solutions that empower our customers and accelerate time to value/ ROI and operational efficiency. The ideal candidate will have an entrepreneurial mindset, strong communication skills, isn’t afraid of a spreadsheet, and thrives on taking ownership and driving success. Responsibilities: * Attentively listen to customers and leverage strong analysis/critical thinking capabilities to get to the root of a problem; take direct ownership of resolution, follow up/follow\-through * Comfortably navigate complex organizations, and communicate and present to a wide range of customer constituencies from leasing staff to the C\-Suite, adjusting the message to fit the audience * Maintain and demonstrate advanced knowledge and thought leadership of RealPage solutions and integrations and advise multifamily owners and operators on solution and operational best practices * Independently set and manage customer expectations that enhance the customer experience and mitigate potential risk * P...

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