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Account Manager Sr Lead, Client Success (CSM)

FIS • Remote, US • published 2026-10-10 03:03:06.966463

Description

**Position Type :** Full time**Type Of Hire :** Experienced (relevant combo of work and education)**Job Description** Every day at FIS, innovators, problem solvers and changemakers work together to create technology that advances the world of finance. We embrace new ideas, challenge what's possible and empower our teams to make a lasting impact. If you're ready to help shape the future of fintech, unlock your next chapter with FIS. **About the Role:** The Director of Client Success/Primary Client Success Manager serves as the primary client\-facing operational excellence lead for FIS’s most strategic accounts. Acting as a strategic partner to clients and a bridge between internal teams and external stakeholders, this role is responsible for advocating for the client internally and representing a unified FIS externally. The DCS/PCSM drives client satisfaction, solution adoption, and overall value realization. By serving as a strategic partner, the DCS/PCSM ensures clients realize the full value of their investment, fosters long\-term relationships, and aligns FIS solutions with business goals all while supporting the broader mission of client advocacy and partnership. **Key responsi...

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