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Client Service Specialist

Iron Insurance Partners • South Hutchinson, KS, US • published 2026-11-13 07:00:59.117112

Description

A Client Service Specialist is part of our Commercial Lines Production Team. Client Service Specialists perform a wide range of duties to support the team and to contribute to the growth of our agency by providing a professional service for our clients. The ideal Client Service Specialist will enjoy a fast\-paced environment as they assist our clients with policy changes, insurance certificates, renewals and claims. Enjoy developing long lasting relationships both with clients and other team members. **Duties/Responsibilities:** * Enhance client retention by providing customer service to our clients that is prompt and accurate * Work with carriers/underwriters regarding all mid\-term policy changes/questions * Review pre\-month end reports for confirmation of accurate and timely renewal of all policies * Perform duties within our agency?s binding authority with each insurance carrier * Assist in any projects, tasks or transfer of business that assists the production team in achieving their objectives * Issue certificates of insurance, auto identification cards, evidence of property insurance and other miscellaneous forms with each renewal policy and as requested by client * Interfa...

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