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Staff RN II - Virtual Care/Telehealth

Kaiser Permanente • McDonough, GA, US • published 2026-10-02 09:58:52.590153

Description

**Job Summary:** Kaiser Permanente nurses are guided by an integrated nursing model that places patients and families in the center. The Staff Registered Nurse (RN) II \- Virtual Care/Telehealth practices professional nursing as defined by the Georgia Registered Professional Nurse Practice Act and by organizational policies, procedures, and guidelines. Utilizes approved patient care protocols, workflows, and critical thinking to provide nursing care to patients, members, and families that promotes or restores health and prevents illness. Collaborates with clinicians, health care teams (HCTs), and leaders to ensure the delivery of high quality, effective, and efficient care using various digital and telephonic channels. Effectively communicates with patients and members of the HCT to resolve patient needs and close the loop. **Essential Responsibilities:** * Utilizes various telecommunications technology to provide patient care. * Manages electronic and telephonic patient messages and triages to physicians or other members of the healthcare team to resolve patient needs, requests, or concerns. * Determines appropriateness and acuity of patient needs based on electronic or telephonic...

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