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Customer Service Representative & Content Marketing Specialist

Benchmark Electrical Services, LLC • McKinney, TX, US • published 2026-11-03 21:16:48.390972

Description

**Job Overview** We are seeking an empathetic, creative, and data\-driven **Customer Service Representative \& Content Marketing Specialist** to join our team. This unique 2\-in\-1 role bridges front\-line customer engagement with creative growth marketing. You will be the voice of our company on the phone—answering incoming homeowner inquiries, scheduling service calls, and assisting dispatch—and use those daily customer interactions to drive our local digital marketing. By listening directly to homeowner questions, pain points, and electrical needs, you will create local content, manage customer reviews, and run targeted paid ad campaigns. You will spend part of your time directly interacting with our customers—answering the phone, scheduling electrical services, and building brand loyalty—and use those real\-world insights to craft compelling content and manage performance\-driven paid ad campaigns. **CUSTOMER SERVICE REPRESENTATIVE**: Provide Excellent Customer Service in a friendly \& professional manner. Schedule electrical service requests, installations or warranty inquiries. Ensure full client satisfaction during the interaction while actively listening to their needs/want...

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