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DevOps/SRE Engineer - Bilingual Mandarin Required

Cwill • CA, US • published 2026-10-07 03:03:12.840847

Description

**Base Location required**: North Carolina, California, Texas, Illinois, New Jersey Remote Position **About Us** https://www.cwill.com CWILL (pronounced "quill") is a post\-purchase and retention suite built for Shopify brands. Reduce support tickets, recover lost revenue from returns, and turn one\-time buyers into loyal fans — with tools purpose\-built for every touchpoint that follows the sale. **About this role** As the company's local point of contact for operations and compliance overseas, this role is primarily responsible for day\-to\-day operational execution, cross\-timezone collaboration, and implementation of local compliance requirements. This is primarily an execution\-level role, but requires the ability to independently handle unexpected incidents, ensuring system stability and compliance across the North America region. **Responsibilities:** ***Short\-Term (First 6–12 Months)*** 1\. Daily Operations \& Maintenance * Execute day\-to\-day operations for cloud resources and infrastructure, working within the operations and monitoring framework built by the China\-based team. * Perform daily operational tasks — monitoring, alerting, backup, and recovery — following sta...

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