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Service Center Support Specialist Associate

The University of Michigan • Dearborn, MI, US • published 2026-09-25 15:51:32.248860

Description

**How to Apply** ---------------- A cover letter and resume are required. The cover letter must be PAGE 1 of your resume and should: 1\. Specifically outline the reasons for your interest in the position 2\. Outline your particular skills and experience that directly relate to this position 3\. Include your current or ending salary **Job Summary** --------------- The University of Michigan\-Dearborn Information and Technology Services (ITS) has an exciting opportunity to hire a Service Center Support Specialist Associate to support IT on the Dearborn campus. As a member of the UM\-Dearborn Operations team, the selected candidate will participate in tier one and two production support operations and be responsible for supporting customers at all levels, including the executive level, with their hardware, software, networking, storage, and security needs in a complex computing environment. This is a two\-year term\-limited position with the potential for renewal at the conclusion of the appointment. This role requires a positive attitude, a drive to focus and produce results, and the ability to work independently to provide excellent customer service and effectively manage customer r...

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