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Customer Service Representative/Account Specialist

CWC Transportation Services, LLC • Fort Wayne, IN, US • published 2026-09-25 21:51:46.158066

Description

Customer Service Representative / Account Specialist Do you thrive in a work environment where you never have the same day twice? If so, CWC Logistics is looking for you!! The CSR / Account Specialist is a pivotal role in ensuring successful warehouse operations are completed. This person guarantees that all document processing, administration, customer service and tasks are completed accurately and on time to ensure the warehouse runs successfully! The CSR / Account Specialist is a diverse role ranging from: · Internal and External Customer Service * Walk in clients, vendors, applicants, etc. * **Fielding phone calls** * **Responding and processing emails** * Answering and addressing customer’s requests * Communicating via phone and e\-mail * Data entry – changes in customer requirements and orders · Manage customer relationships · Scheduling all shipments – in and outbound · Order \& receipt processing · Auditing * Order accuracy * Billing charges accuracy · Identifying and coordinating special shipping/receiving requirements · Compiling advance shipping notices from customers · Batching orders for release to the warehouse operations · Prioritizing multiple tasks and duties in a ...

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