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Operations Manager

Sierra Central Credit Union • Red Bluff, CA, US • published 2026-10-10 03:03:07.049275

Description

Description: **Summary** The Operations Manager is responsible for working side by side with the Branch Vice President to ensure their branch consistently meets or exceeds the assigned production goals. Operations Managers must actively engage all staff in meeting assigned goals and must ensure all branch staff adheres to the Sales Audit Program. Achieving a Sales Audit rating of “Meets Standards” or better is required. The Operations Manager supervises, coordinates, and schedules activities of branch employees. Monitors work for adherence to established policies, procedures and regulatory compliance. Anticipates the need to take action and adjusts accordingly to provide a consistent level of outstanding member service. As staffing levels dictate, Operations Managers will perform all operational and platform duties, including accepting and processing loan applications, compiling loan packages, opening new accounts, and handling member transactions, inquiries and complaints. **Essential Functions** * Perform all regular operational and platform duties as needed to ensure members always receive quality member service. This includes, but is not limited to, members’ transactions normal...

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