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Customer Service Specialist

LEADER WORKS • Monument, CO, US • published 2026-10-16 20:20:29.739827

Description

**Job Summary** We are seeking a dynamic and dedicated Customer Service Specialist to join our team! In this vital role, you will be the friendly face and helpful voice that ensures our clients receive exceptional support and service. Your enthusiasm, organizational skills, and technical proficiency will drive positive interactions, resolve inquiries efficiently, and contribute to a welcoming environment. This position offers an exciting opportunity to develop your administrative and customer support skills while making a meaningful impact on our clients’ experience. If you thrive in a fast\-paced setting and enjoy helping others, we want to hear from you! **Duties** * Manage multi\-line phone systems to answer inquiries promptly, professionally, and courteously * Provide exceptional customer support via phone, email, and in\-person interactions * Maintain accurate data entry using productivity software such as Microsoft Office, spreadsheets, and QuickBooks for billing and record\-keeping * Handle front desk responsibilities including greeting visitors, managing appointments, and directing client communication * Organize office operations by filing documents, managing calendars, an...

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