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Program Coordinator

A Caring Heart Nursing Services LLC • West Springfield, MA, US • published 2026-10-01 21:59:21.756690

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Description

**Position Summary** The Program Coordinator is responsible for coordinating all human resources functions and coordinating day\-to\-day program and administrative operations. This role plays a key part in ensuring regulatory compliance, employee support, efficient office operations, and exceptional client satisfaction. The position involves managing HR processes from onboarding through termination, coordinating program intake and follow\-up activities, serving as a liaison among clients, caregivers, and partner agencies, and supporting quality improvement initiatives. The ideal candidate will possess strong HR knowledge, excellent organizational and communication skills, and a customer\-focused approach, preferably with experience in healthcare or human services. **Key Responsibilities Human Resources Management** * Conduct employee orientations, coordinating participation from key personnel across departments * Ensure accurate and timely completion of all hiring and onboarding documentation in accordance with company policies and regulatory requirements * Maintain secure and confidential personnel files from hire through termination * Track and monitor required monthly in\-servic...


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