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Social Media & Customer Service Coordinator

Santa Barbara Company • Santa Barbara, CA, US • published 2026-10-11 03:03:33.016624

Description

**About Santa Barbara Company** Santa Barbara Company is a women\-owned, multigenerational gift shop and gifting company in downtown Santa Barbara. Since 2012, we’ve been curating local and sustainable gifts that help people show friends, family, and clients how much they care. Every gift is assembled to order by our small team. We’re a California Certified Green Business and a member of 1% for the Planet, and we believe generosity shouldn’t come with a social or environmental cost. **About the role** We’re looking for a warm, organized, and digitally savvy team member to join us for the holiday season. This role combines social media marketing with customer service. You’ll share our gifts and story online, and you’ll help customers by email, phone, and in person during our busiest time of year. This is a seasonal position running from early November through December 31, 2026, with the opportunity to continue into 2027 based on business needs and fit. What you’ll do **1\. Customer service** * Respond to customer emails promptly and graciously * Answer phone calls and take phone orders accurately * Help customers find the right gift for their recipient and budget * Enter and manage ...

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