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Program Coordinator II

Commonwealth of Massachusetts • Boston, MA, US • published 2026-10-01 03:58:50.091430

Description

**Agency Overview****:** The Department of Revenue's core mission is to collect the revenues required to support the business of the Commonwealth, to make a difference in the lives of children by enforcing the financial responsibilities of parenthood, and to assist Massachusetts cities and towns in sound and efficient fiscal management. **Vision Statement****:** Our vision is to conduct our operations in a manner that inspires public confidence in government by administering and enforcing tax, child support and municipal finance laws in ways that are innovative, customer\-focused, and transparent. **Division Overview****:** The Resolution Division works with taxpayers, practitioners, and the other Tax Administration Divisions to address issues that could not be resolved in the Tax Division or Operations Division. This includes making decisions on abatement claims, resolving disputes, and working with taxpayers on problem cases and/or compliance. **Job Summary****:** The Resolution Division is seeking a task driven, highly organized team player to serve as a Program Coordinator for the Division which consists of the Office of Appeals (OOA), Office of Taxpayer Advocate (OTA), Problem...

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