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Sr. Operations Manager

Amazon.com • Rochester, NY, US • published 2026-11-06 06:59:13.176131

Description

**DESCRIPTION** --------------- Help shape the future of fulfillment alongside passionate, talented people who are obsessed with delivering for customers. As a Senior Operations Manager at our ROC1 building in Rochester, NY. You'll be at the helm of a large\-scale operation that delivers for millions of Amazon customers every day. This is your opportunity to lead, innovate, and make a measurable impact on one of the world's most customer\-obsessed supply chains. Be part of something extraordinary from day one. What You'll Do * Own the operation – Take full accountability for budgetary performance, people development, and operational excellence across your functional area (Inbound or Outbound). * Lead and develop leaders – Manage, coach, and mentor a team of Operations and Area Managers, setting clear expectations and holding them accountable while building the next generation of Amazon leaders. * Drive continuous improvement – Champion Lean initiatives, process innovations, and quality programs that push your team and the FC to exceed business goals. * Deliver a world\-class customer experience – Ensure safety, quality, and performance standards are met or exceeded every single day...

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