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Personal Lines Account Manager

Omega Pacific Insurance Solutions • Reno, NV, US • published 2026-10-23 08:05:32.236871

Description

**Position Overview** --------------------- We are seeking a detail\-oriented and client\-focused professional to support personal insurance accounts and deliver a positive experience for policyholders. In this role, you will manage day\-to\-day account servicing, assist with policy changes and renewals, and work closely with clients and carrier partners to help ensure coverage needs are handled accurately and efficiently. **Responsibilities** -------------------- * Serve as a primary point of contact for personal lines clients and respond to inquiries in a timely, professional manner. * Review coverage needs, assist with policy updates, and support the preparation of quotes, renewals, endorsements, and cancellations. * Maintain accurate client records and ensure account documentation is organized and up to date. * Communicate with insurance carriers to obtain information, resolve issues, and support policy processing. * Explain policy details, billing information, and coverage options in a clear and client\-friendly way. * Follow up on outstanding items to keep accounts moving smoothly through the service process. * Identify opportunities to improve the client experience and suppo...

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