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Client Operations Manager

Manifest OS • New York, NY, US • published 2026-10-09 09:03:26.725582

Description

***About Manifest*** -------------------- Manifest OS is the leading AI\-native company on a mission to replace the billable hour and make legal services more accessible for American businesses and consumers. We power the next generation of AI\-native law firms with one unified global brand, a proprietary technology platform, and a centralized back office — enabling lawyers to eliminate the administrative burden and focus on delivering exceptional outcomes for their clients. Manifest OS has raised a $60M Series A from Menlo Ventures, Kleiner Perkins, First Round, and Quiet Capital. ***About the Role*** -------------------- You'll own the end\-to\-end operational experience for a portfolio of enterprise clients navigating the immigration process — from onboarding through case completion. This isn't a reactive support role: you'll coordinate across Legal, Billing, Product, Engineering, Sales, and Finance to proactively resolve friction before it reaches clients. As Manifest scales, your work compounds — every process you improve and every manual workflow you eliminate affects hundreds of clients and thousands of beneficiaries. ***What You’ll Do*** -------------------- * Own operation...

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