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Pre Arrival Specialist - Pre-Service

Maury Regional Health • Columbia, TN, US • published 2026-10-06 19:33:47.418830

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Description

**JOB TITLE: Pre\-Arrival Specialist** **DEPT: Pre\-Service** **LOCATION: Maury Regional Medical Center\-Columbia, TN** **SHIFT: Full\-Time, Monday\-Friday** **MAURY REGIONAL HEALTH:** At Maury Regional Health, patients are at the heart of everything we do. We're committed to clinical excellence and compassionate care, offering exceptional service. As a top\-rated organization, we foster an inclusive, collaborative work environment where innovation and patient care lead the way. **JOB SUMMARY:** The Pre\-Arrival Specialist serves as a primary point of contact between patients, physicians, medical offices, and hospital departments to coordinate accurate and timely scheduling of healthcare services. This position manages physician orders and referrals, verifies insurance information, provides patients with preparation instructions, and ensures scheduled services meet established departmental and organizational requirements. The Pre\-Arrival Specialist delivers excellent customer service while using knowledge of healthcare insurance, coding practices, clinical departments, and scheduling systems to support an efficient patient experience. **DUTIES:** * Coordinates enterprise\-wide sch...


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