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Client Success Manager

Pepperland Marketing • Cheshire, CT, US • published 2026-09-29 08:55:30.897779

Description

**Location:** Cheshire, CT **Employment Type:** Full\-time **Reports To:** Director of Client Success **Salary Range:** $75,000–$85,000 annually **About Pepperland Marketing** Pepperland Marketing is an education\-focused digital marketing agency serving colleges, universities, and independent schools. We help institutions attract and engage prospective students and families through enrollment strategy, content, search, paid media, websites, HubSpot, marketing automation, and analytics. **Role Overview** The Client Success Manager owns the day\-to\-day relationship and overall health of an assigned client portfolio. You’ll connect client priorities with the work of our Strategists and Specialists, keeping clients informed, expectations aligned, risks visible, and work moving forward. This role calls for strong judgment, marketing fluency, organization, and reliable follow\-through. **Key Responsibilities** * Build trusted client relationships and develop a strong understanding of each institution’s goals, stakeholders, priorities, and measures of success. * Translate client conversations and strategic direction into clear plans, owners, deadlines, and next steps. * Coordinate work ...

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