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Customer Service Specialist - Motor Vehicle Department

Canyon County • Caldwell, ID, US • published 2026-10-03 03:13:59.968323

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Description

**Compensation:** $18\.00 \- $21\.73 hourly DOE **Application Period Ends:** Open Until Filled Job Summary The Customer Service Specialist – Motor Vehicle is the first point of contact for the public, processing vehicle registrations, titles, and related transactions. This role handles records, assists with applications, answers questions, and helps resolve customer issues. Strong customer service and clerical skills are essential, with on\-the\-job training provided to develop department knowledge. Duties include both office work and occasional outdoor VIN inspections. The position works under the guidance of the Motor Vehicle Supervisor and senior staff for complex situations. Key Responsibilities * Customer Service: o Answers incoming phone calls and greets walk\-in customers, processes new and renewal motor vehicle registrations and title transfers, provides general information to the public, provides specific information about motor vehicle registration, titles, taxes and assessments o Performs Vehicle Identification Number (VIN) inspection and verification o Collects and records motor vehicle registration, state sales tax, and recreational vehicle registration payments o Rece...


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